FAQs

What’s the process for purchasing software licenses online?

By |2018-02-20T14:09:15+10:00February 20th, 2018|, |

Place your order - Browse our store, select your software and pay through our secure payment gateway. Sign off - All Oracle & Deltek software is bound by a Master Agreement – we’ll sort your paperwork out the next business day to get you started ASAP. Download software - We’ll provide you with step-by-step guidance on downloading your

How do I contact the Support team?

By |2018-02-20T11:41:31+10:00February 20th, 2018|, |

If you have a current PrescienceAdvantage Support agreement, you can contact our dedicated Support team on 1300 661 096, or by emailing padv.support@prescience.com.au. If you do not have a current support agreement, please contact us to discuss your options.

How long does it take to finalise my order?

By |2018-02-20T11:39:27+10:00February 20th, 2018|

For software licenses, we will organise your paperwork with the vendor the next business day to get you started ASAP. For support services, you will be able to utilise your support agreement as soon as payment is made.

What payment methods do you accept?

By |2018-02-20T11:36:27+10:00February 20th, 2018||

For purchases through our online store or training portal, payment can be made with credit card via the Stripe secure gateway. We accept all major credit cards. Contact us to organise payment via Purchase Order (P.O.), or to discuss alternative payment options.

What’s the difference between Primavera P6 EPPM and PPM?

By |2017-12-21T15:39:58+10:00December 21st, 2017|, |

Oracle Primavera P6 Project Portfolio Management (PPM) is a Windows-based project planning tool. It consists of the P6 Professional client, which is installed locally on your PC and connects to a database. Oracle Primavera P6 Enterprise Project Portfolio Management (EPPM) is a web-based project management tool which is more suited to medium to large enterprises.

How can I purchase software licences?

By |2017-12-21T15:29:39+10:00December 21st, 2017|, |

For single user software licenses, our online store is a great, easy option to purchase software licenses 24/7. Alternatively, you can always get in touch to speak to one of our team to discuss your needs one-on-one.

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