With 2,400 staff working across its many different divisions and disciplines at multiple sites and branches across the length and breadth of Australia, IT procurement was previously managed by each division’s IT managers, which had led to mounting complexities in managing legacy systems for sales order processing and manufacturing.
Consequently, company-wide systems integration was a mounting challenge that the organisation urgently needed to overcome. The ﬁrm centralised its IT function 18 months ago and appointed a new CIO to establish and manage its future IT strategy through a period of signiﬁcant change and disruption and competition from cheap overseas exporters.
The ﬁrm was looking to extend and unlock some of the capabilities of Oracle E-Business Suite, which it was already using for supply chain and manufacturing in its glass business, as well as at head ofﬁce in Brisbane for ﬁnancials. The ﬁrm was also looking to unlock some of the advanced and modern functionality that was available in the later versions of its chosen Oracle platform. The company also needed to achieve consistency on some of its core processes across the company, with more focus on improving the efﬁciency of its operations.